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SMARTGEN (ZHENGZHOU) TECHNOLOGY CO., LTD (hereinafter referred to as “SmartGen”, “We”, “Our”) attaches great importance to protecting the personal information of users (including private users who visit SmartGen website, business partners of SmartGen and applicants who apply for position online, hereinafter referred to as “You”), and strictly abide by the provision of The Cybersecurity Law of the People’s Republic of China and Personal Information Protection Law of the People’s Republic of China and other relevant laws and regulations. Please read the following for more information about our Privacy Policy (“This Policy”).
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The policy applies to SmartGen website or product or service.
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The policy describes how SmartGen handles your personal information, but it may not cover all possible information processing scenarios. SmartGen may inform you of the information/data collection of specific product or service through supplementary policies or the notice provided before collection.
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1.How we collect and use your personal information
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Personal information refers to the information that can be used alone or together with other data to identify natural persons. When you use our website, products, service or interact with us, you directly provide us with such information, like creating a SmartGen account or contacting us for support. We may also obtain information by recording how you interact with our website or service. Where permitted by law, we may also obtain information from public and commercial third-party sources, such as purchasing statistical data from other companies to support our service. The personal information we collect includes: name, company name, industry, country, email address, phone number, login information (account and password), etc., which depends on the way you interact with SmartGen, such as the website you visit or product and service you use. We also collect the information you provide to us and the contents of messages you send us, such as the problem feedback you provide or technical support you seek.
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You may need to provide personal information before using SmartGen products or service. In some cases, you can choose not to disclose your personal information to SmartGen. However, we cannot provide you with corresponding service if you do not provide some information to SmartGen.
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We may use your personal information for the following purposes:
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Create account
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Contact you with your consent. Send you information about the product and service you may be interested in. Invite you to participate in SmartGen activities (including promotional activities), market research or satisfaction survey. Send you marketing information. If you don’t want to receive these information, you can choose to exit at any time.
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Provide you with customized user experience and content.
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Communicate or cooperate with suppliers and business partners.
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Comply with and implement applicable legal requirements, industry standard and out policies.
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SmartGen will process your personal information in accordance with the requirements of applicable laws on the basis of appropriate laws, including:
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Process your personal information with your consent.
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When we use your personal information to contact you, conduct marketing or do market survey and improve our product and service, we will deal with it based on the legitimate interests of SmartGen or third-party.
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Process your personal information as needed to comply with and fulfill legal obligations.
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2.Cookie and similar technologies
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To ensure the normal operation of our website, we may sometimes place a small piece of data called cookie on your computer or mobile devices. Cookie is the text file stored on computers or mobile devices by web servers. The contents of cookie can only be retrieved or read by the server that created the cookie.
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Text in the cookie usually consists of identifiers, site names, some numbers and characters. Cookie is unique to the browser or mobile apps you use. It enables website to store data, such as your preferences or goods in shopping carts.
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Like many other websites or Internet service providers, SmartGen uses cookies to improve the user experience. The session cookie will be deleted after each visit, while the persistent cookie will remain unchanged after multiple visits. Cookies allow websites to remember your settings, such as language, font size, or other browser preferences on your computer or mobile device.
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SmartGen will not use cookies for any purpose not specified in this policy. You can manage or delete cookies according to your preferences. For more information, please visit AboutCookies.org. You can clear all cookies stored on your computer, and most web browsers provide the option to block cookies.
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However, to do so, you must change the user settings every time you visit our website. Learn how to manage your browser's cookie settings here:
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Internet Explorer
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Google Chrome
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Mozilla Firefox
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Safari
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Opera
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3.How we disclose personal information
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When the service is provided by a partner authorized by SmartGen, SmartGen will share your personal information with other partners in accordance with the provisions of this policy. For example, when you purchase products from SmartGen or SmartGen licensees, we must share your personal information with logistics providers to arrange shipments or partners to provide services.
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4.How to access and control your personal information
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You are responsible for ensuring that all personal information submitted to SmartGen is correct. SmartGen is committed to maintaining the accuracy and integrity of personal information and maintaining the latest status of information.
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You are responsible for ensuring that all personal information submitted to SmartGen is correct. SmartGen is committed to maintaining the accuracy and integrity of personal information and maintaining the latest status of information.
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To the extent required by applicable law:
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a. You may have access to some of the personal information we maintain about you.
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b. We are required to update or correct the inaccuracies in this information.
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c. Oppose or restrict our use of your personal information, and require us to delete your personal information from our database. To exercise these rights, please contact us to feedback your needs. For security reasons, your written request may be required. If we have reasonable reasons to believe that the request is fraudulent, infeasible or may endanger the privacy of others, we may refuse the request.
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If the applicable law permits, you have the right to withdraw your consent at any time when SmartGen processes your personal information according to your consent. However, withdrawal does not affect the legality and validity of how we deal with your personal information based on your consent before withdrawal. It also does not affect any information processing for reasons other than your consent.
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5.How do we protect and retain your personal information
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The security of your personal information is very important to us. We take certain technical measures to protect your personal information from unauthorized access, disclosure, use, modification, damage or loss. We also provide security and privacy protection training for employees to improve their awareness of personal information protection. SmartGen is committed to protecting your personal information.
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6.How do we deal with children's personal information
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Our website, products and services are mainly for adults. Without the consent of parents or guardians, children are not allowed to create SmartGen account. If a child's personal information is collected with the prior consent of his or her parents, we will only use or disclose such information as permitted by law, with the explicit consent of the child's parents or guardians, or when necessary to protect the child. If we accidentally collect the child's personal information without the prior verification and consent of the child's parents, we will try to delete the information as soon as possible.
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7.Third party providers and their services
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To ensure a good user experience, you may receive content or web links from third parties (“third parties”) other than SmartGen and its partners. SmartGen has no right to control such third parties, but you can choose whether to use links, view content and/or access products or services provided by third parties.
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SmartGen cannot control the privacy practices and information protection policies of third parties that are not bound by this policy. When you submit personal information to such third parties, please read and refer to the privacy protection policy of the third party.
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8.Update of this policy
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SmartGen reserves the right to update or change this policy at any time. We will post the latest privacy policy on this page to make any changes. If there is a major change in privacy policy, we may notify you through different channels, such as posting a notice on our website or sending you a direct notice.
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9.How to contact us
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If you have any questions, comments or suggestions about this privacy policy, you can contact us through the following ways:
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Tel: 0086-371-67988888/67981000
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Email: sales@smartgen.cn
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We will reply and deal with the information we receive in time.
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